Fiber Cuts affecting Customers connected in STT DC2, CtrlS DC 2 and Digital Connexion DC along with some Content Providers

The issue has been resolved, and all services are now functioning normally.

ETR provided from our primary fiber vendor is 30 mins

We have noted a significant decrease in network activity within the Extreme IX infrastructure, primarily attributed to the occurrence of multiple fiber cuts in both our primary and backup links.

This unfortunate event has resulted in an adverse impact on all affiliated members and content providers physically connected within Data Centers STT DC2, CtrlS DC 2 and Digital Connexion DC.

We sincerely apologise for any inconvenience caused by this disruption, and our technical teams are actively working to resolve the fiber cuts and restore normal operations as swiftly as possible.