Fiber cuts are affecting customers connected to STT DC 2, Digital Connexion, and CtrlS DC 2, along with some content providers.

Major incident Chennai Chennai Peering Chennai Network
2026-07-25 12:58 IST · 3 hours, 12 minutes

Updates

Resolved

The issue has been resolved, and all services are now functioning normally.

July 25, 2026 · 16:10 IST
Issue

We have noted a significant decrease in network activity within the Extreme IX infrastructure, primarily attributed to the occurrence of multiple fiber cuts in both our primary and backup links.

This unfortunate event has resulted in an adverse impact on all affiliated members and content providers physically connected within Data Centers STT DC 2, Digital Connexion, and CtrlS DC 2

The following content providers have been affected by this situation:

Zscaler Peering (AS53813)
Peering Service-3
IPv4 Peer: 45.120.251.23 IPv6 Peer: 2001:df2:1900:3::23
Peering Service-4
IPv4 Peer: 45.120.251.24 IPv6 Peer: 2001:df2:1900:3::24

Cisco Umbrella (AS36692)
Peering Service-1
IPv4 Peer: 45.120.251.104 IPv6 Peer: 2001:df2:1900:3::104

Netskope (AS55256)
Peering Service-2
IPv4 Peer: 45.120.251.123 IPv6 Peer: 2001:df2:1900:3::123

We sincerely apologise for any inconvenience caused by this disruption, and our technical teams are actively working to resolve the fiber cuts and restore normal operations as swiftly as possible.

July 25, 2026 · 13:41 IST

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