Fiber cuts are affecting customers connected to Netmagic DC 2, Sify, and CtrlS DC, along with some content providers.

Major incident Bangalore Bangalore Peering Bangalore Network
2026-07-15 14:31 IST · 1 hour, 48 minutes

Updates

Resolved

The issue has been resolved, and all services are now functioning normally.

July 15, 2026 · 16:19 IST
Issue

We have noted a significant decrease in network activity within the Extreme IX infrastructure, primarily attributed to the occurrence of multiple fiber cuts in both our primary and backup links.

This unfortunate event has resulted in an adverse impact on all affiliated members and content providers physically connected within Data Centers Netmagic DC 2, Sify DC, and CtrlS DC 1.

The following content providers have been affected by this situation:

DigitalOcean Peering (AS14061)
Peering Service-1
IPv4 Peer: 38.10.0.58 IPv6 Peer: 2001:df2:1900:7::58
Peering Service-2
IPv4 Peer: 38.10.0.59 IPv6 Peer: 2001:df2:1900:7::59

Verge Cloud Peering (AS141383)
IPv4 Peer: 38.10.0.50 IPv6 Peer: 2001:df2:1900:7::50

Meta Peering (AS32934)
Peering Service-1
IPv4 Peer: 38.10.0.2 IPv6 Peer: 2001:df2:1900:7::2
Peering Service-2
IPv4 Peer: 38.10.0.3 IPv6 Peer: 2001:df2:1900:7::3

Amazon Peering (AS16509)
Peering Service-1
IPv4 Peer: 38.10.0.7 IPv6 Peer: 2001:df2:1900:7::7
Peering Service-2
IPv4 Peer: 38.10.0.8 IPv6 Peer: 2001:df2:1900:7::8

Router Server 2 (AS49378)
IPv4 Address: 38.10.0.240 IPv6 Address: 2001:df2:1900:7::240

We sincerely apologise for any inconvenience caused by this disruption, and our technical teams are actively working to resolve the fiber cuts and restore normal operations as swiftly as possible.

July 15, 2026 · 14:35 IST

← Back