Device failiure affecting customers connected in STT Mumbai 2 DC along with some Content Providers

We experienced a service interruption affecting customers connected through one of our core network devices. The device encountered an unexpected system fault, resulting in a loss of connectivity for affected services.

Our engineering team immediately investigated the issue, restored normal device operation, and verified service recovery across the network.

The incident has been fully resolved, and all affected services are operating normally.

We apologize for the disruption and are conducting a review to identify the underlying cause and implement measures to prevent a recurrence.