Fiber Cuts affecting Customers connected in Netmagic Mahape and Nextra Mahape DC along with some Content Providers
Major incident
Mumbai
Mumbai Peering
Mumbai Network
2026-05-30 02:28 IST
· 2 hours, 34 minutes
Updates
Resolved
May 30, 2026 · 05:22 IST
The issue has been resolved, and all services are now functioning normally.
Issue
May 30, 2026 · 02:40 IST
We have noted a significant decrease in network activity within the Extreme IX infrastructure, primarily attributed to the occurrence of multiple fiber cuts in both our primary and backup links.
This unfortunate event has resulted in an adverse impact on all affiliated members and content providers physically connected within Data Centers
Netmagic Mahape and Nextra Mahape leading to their isolation.
We sincerely apologize for any inconvenience caused by this disruption, and our technical teams are actively working to resolve the fiber cuts and restore normal operations as swiftly as possible.
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