Fiber Cuts affecting Customers connected in Web Werks NCR1 and Web Werks NCR2

After further investigation, we isolated a power issue in Web Werks NCR2. We are sorry for the inconvenience caused. Issue has been resolved.

We have noted a significant decrease in network activity within the Extreme IX infrastructure, primarily attributed to the occurrence of multiple fiber cuts in both our primary and backup links.

This unfortunate event has resulted in an adverse impact on all affiliated members physically connected within Data Centers Web Werks NCR1 and Web Werks NCR2.

We sincerely apologise for any inconvenience caused by this disruption, and our technical teams are actively working to resolve the fiber cuts and restore normal operations as swiftly as possible.

ETR will be provided in a moment.