Fiber Cuts affecting Customers connected in STT Chennai 2, Digital Connection and Ctrls DC2, DCs along with some Content Providers

Major incident Chennai Chennai Peering Chennai Network
2026-05-25 23:58 IST · 30 minutes

Updates

Resolved

The DCs are no longer isolated. The issue has been resolved, and all services are now functioning normally.

May 26, 2026 · 00:44 IST
Issue

We have noted a significant decrease in network activity within the Extreme IX infrastructure, primarily attributed to the occurrence of multiple fiber cuts in both our primary and backup links.

This unfortunate event has resulted in an adverse impact on all affiliated members and content providers physically connected within Data Centers STT Chennai 2, Digital Connection and Ctrls DC2.

The following content providers have been affected by this situation:

Zscaler Peering (AS53813)
45.120.251.23/24
45.120.251.24/24

Netskope Peering (AS55256)
45.120.251.123/24

We sincerely apologise for any inconvenience caused by this disruption, and our technical teams are actively working to resolve the fiber cuts and restore normal operations as swiftly as possible.

May 26, 2026 · 00:07 IST

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