Fiber Cuts affecting Customers connected in Nxtra DC1 Chennai along with some Content Providers

Major incident Chennai Chennai Peering Chennai Network
2026-05-01 21:13 IST · 1 hour, 15 minutes

Updates

Update

The DC is no longer isolated.

May 1, 2026 · 22:35 IST
Resolved

The issue has been resolved, and all services are now functioning normally.

May 1, 2026 · 22:28 IST
Issue

We have noted a significant decrease in network activity within the Extreme IX infrastructure, primarily attributed to the occurrence of multiple fiber cuts in both our primary and backup links.

This unfortunate event has resulted in an adverse impact on all affiliated members and content providers physically connected within Data Centers Nxtra DC1 Chennai. The DC is currently isolated from the rest of the network.

The following content providers have been affected by this situation:

Cloudflare Peering (AS13335)

We sincerely apologise for any inconvenience caused by this disruption, and our technical teams are actively working to resolve the fiber cuts and restore normal operations as swiftly as possible.

May 1, 2026 · 21:22 IST

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