Multiple Fiber Cuts affecting Customers connected in Airtel Senthome DC along with some Content Providers

The issue has been fully resolved, and all services are now operating normally. Thank you for your patience and understanding.

We sincerely apologize for the inconvenience caused. Our team is actively working to resolve the issue. The updated ETR is 09:00 PM IST.

We received an update from our team regarding the Estimated Time of Restoration - 2 hours from now

We are currently experiencing a service disruption impacting our Chennai region due to a network isolation event at the Airtel Senthome Data Center.

Both primary and secondary network paths to this data center are currently down, resulting in loss of connectivity to services hosted in this location.

Our engineering and network teams are actively working with the provider to restore connectivity as quickly as possible. We will continue to share updates as more information becomes available.

Impact: Customers with services hosted in the Chennai (Airtel Senthome DC) region may experience downtime or connectivity issues.

Next Update: We will provide an update within the next 60min or sooner if progress is made.

We sincerely apologize for the inconvenience and appreciate your patience as we work to resolve this issue.

The following content providers have been affected by this situation:

Microsoft Peering (AS8075)

Google Peering (AS15169)

Akamai Prolexic (AS32787)