Fiber Cuts affecting Customers connected in Janakpuri and Gurgaun along with some Content Providers

Primary path has been restored and the data centers are no longer isolated. Our vendor team is currently working on restoring the backup path as well.

Latest ETR shared via our vendor is 30 minutes for restoration.

We have noted a significant decrease in network activity within the Extreme IX infrastructure, primarily attributed to the occurrence of multiple fiber cuts in both our primary and backup links.

This unfortunate event has resulted in an adverse impact on all affiliated members and content providers physically connected within Data Centers - Janakpuri and Sify Gurgaun leading to their isolation.

The following content providers have been affected by this situation:

We sincerely apologise for any inconvenience caused by this disruption, and our technical teams are actively working to resolve the fiber cuts and restore normal operations as swiftly as possible.