Traffic degradation for customers and content providers connected in GPX1 DC

The traffic degradation affecting customers connected in GPX1 DC has been resolved and services have returned to normal.

Resolution Details: The issue was traced to unexpected behavior on one of our network devices. The incident was resolved following a controlled reboot of the affected device.
We are implementing additional monitoring and preventive actions to reduce the likelihood of recurrence.

If you still continue to experience issues, please contact our support team for assistance.

We have rebooted our core device in GPX1 and traffic is recovering. We are monitoring.

Customers connected in GPX1 DC may experience traffic degradation and packet losses. Also traffic to all content providers connected in GPX1 is also affected One of our network devices in GPX1 DC is misbehaving, impacting traffic handling. Our engineering team is actively investigating and working to resolve the issue.

We sincerely apologize for any inconvenience caused by this disruption, and our technical teams are actively working to resolve the issue and restore normal operations as swiftly as possible.