NLD Link Issue Affecting Customers Connected to Mumbai from Bangalore via vPort Service

The issue has been resolved, and the link is now stable. Our team will continue to monitor it closely to ensure ongoing reliability.

Thank you for your patience and understanding. Should you have any further concerns, please feel free to contact our support team at support@x3me.net.

We are in continuous coordination with the NLD vendor, As per their latest update, the problem appears to be due to a faulty physical port at their end, which is currently being replaced.

We will keep you informed with further updates as we receive them.

Thank you for your patience, and we apologize for any inconvenience this may have caused.

We are currently observing significant packet loss within the Extreme IX infrastructure due to an issue on our Mumbai–Bangalore NLD link.

As a result, customers connected to Mumbai from Bangalore through the vPort service may experience service degradation.

We sincerely apologize for any inconvenience caused and appreciate your patience while our team works to resolve this issue.