Fiber Cuts affecting Customers connected in WebWerks along with some Content Providers

Major incident Mumbai Mumbai Peering Mumbai Network
2025-03-18 18:52 IST · 1 hour

Updates

Resolved

The issue has been resolved.

March 18, 2025 · 19:39 IST
Issue

We have noted a significant decrease in network activity within the Extreme IX infrastructure, primarily attributed to the occurrence of multiple fiber cuts in both our primary and backup links.

This unfortunate event has resulted in an adverse impact on all affiliated members and content providers physically connected within WebWerks Data Centers.

The following content providers have been affected by this situation:

LeapSwitch Networks [AS132335]

G-Core Labs S.A [AS199524]

Melbicom [AS8849]

Psychz Networks [AS40676]

We sincerely apologise for any inconvenience caused by this disruption, and our technical teams are actively working to resolve the fiber cuts and restore normal operations as swiftly as possible.

March 18, 2025 · 18:48 IST

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