Traffic degradation of Amazon Peering 2 (AS16509)

Minor incident Mumbai Mumbai Peering
2024-12-11 12:13 IST · 1 month, 6 days, 34 minutes

Updates

Resolved

The traffic has been recovered.

January 16, 2025 · 12:47 IST
Monitoring

Traffic has started to recover.

January 16, 2025 · 10:10 IST
Update

We are informing you that the physical port issue has been resolved, and the BGP session is now up. However, please note that while the port and BGP session are operational, traffic remains degraded and same is taken up with Amazon for early restoration.

January 9, 2025 · 15:45 IST
Update

We would like to inform you that we are currently experiencing an issue with a physical port connected to Amazon. This issue will cause your BGP session to go down with the Amazon peer.

Please rest assured that our team is actively coordinating with Amazon to resolve this issue at the earliest possible time.

January 9, 2025 · 12:04 IST
Issue

We are currently observing traffic degradation related to Amazon Peering 2 ( 103.77.108.148) [AS16509].
Please note:
This matter does not involve issues within Extreme’s network but may affect overall traffic performance with Amazon due to events or activities at their end.

Action Required:
If you are experiencing performance issues related to Amazon, we kindly request you to contact Amazon’s team directly at peering-to@amazon.com. Amazon has specifically requested that peers reach out to them directly for such cases to streamline communication and resolution.

We remain committed to supporting our clients as much as possible. For further assistance, please feel free to contact us.

December 11, 2024 · 12:13 IST

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