Fiber Cuts affecting Customers connected in Netmagic, Sify and Ctrls DC along with some Content Providers

Major incident Bangalore Bangalore Peering Bangalore Network
2024-11-16 12:10 IST · 1 hour, 37 minutes

Updates

Resolved

The Fiber cut issue has been resolved.

November 16, 2024 · 13:46 IST
Issue

We have noted a significant decrease in network activity within the Extreme IX infrastructure, primarily attributed to the occurrence of multiple fiber cuts in both our primary and backup links.

This unfortunate event has resulted in an adverse impact on all affiliated members and content providers physically connected within Data Centers
Netmagic, Sify and Ctrls DCs leading to their isolation.

The following content providers have been affected by this situation:

DigitalOcean (AS14061)

We sincerely apologize for any inconvenience caused by this disruption, and our technical teams are actively working to resolve the fiber cuts and restore normal operations as swiftly as possible.

November 16, 2024 · 12:27 IST

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