Multiple Fiber Cuts affecting Customers in Mumbai

Major incident Mumbai Mumbai Peering Mumbai Network
2024-09-25 20:25 IST · 23 minutes

Updates

Issue

We wanted to inform you that we are experiencing multiple Fiber cuts in Mumbai. As a result, we are observing packet losses in the Extreme Infrastructure.

This unfortunate event has resulted in affecting customers connected to Sify Rabale, Webwerks, CtrlS & Netmagic Mahape.

We have successfully redirected traffic to backup links, and we are pleased to report that no further packet losses are being observed at this time.

We apologise for any inconvenience this may have caused you and appreciate your patience and understanding during this time.

Thank you for your cooperation.

September 25, 2024 · 20:25 IST

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