Fiber Cuts affecting Customers connected in Reliance DC along with some Content Providers
Major incident
Chennai
Chennai Peering
Chennai Network
2024-06-27 16:14 IST
· 1 hour, 49 minutes
Updates
Investigating
June 27, 2024 · 16:40 IST
Our vendor has informed us that there are multiple fiber cuts at Mailapur location due to metro work and ETR shared by them is 2h.
Issue
June 27, 2024 · 16:14 IST
We have noted a significant decrease in network activity within the Extreme IX infrastructure, primarily attributed to the occurrence of multiple fiber cuts in both our primary and backup links.
This unfortunate event has resulted in an adverse impact on all affiliated members and content providers physically connected within Data Centre Reliance.
We sincerely apologize for any inconvenience caused by this disruption, and our technical teams are actively working to resolve the fiber cuts and restore normal operations as swiftly as possible.
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