Multiple Fiber Cuts affecting some Content Providers

Major incident Mumbai Mumbai Peering
2024-05-14 13:00 IST · 3 hours, 28 minutes

Updates

Resolved

We are pleased to inform you that the issue regarding fiber cuts has been resolved. At this time, no content providers are affected.

We apologise for any inconvenience this may have caused you and appreciate your patience and understanding during this time.

Thank you for your cooperation.

May 14, 2024 · 16:24 IST
Issue

We have noted a significant decrease in network activity within the Extreme IX infrastructure, primarily attributed to the occurrence of multiple fiber cuts in both our primary and backup links.

This unfortunate event has resulted in an adverse impact on some content providers.

The following content providers have been affected by this situation:

Microsoft Peering (AS8075)
Akamai Peering (AS20940)
Fastly Peering (AS54113)

We sincerely apologise for any inconvenience caused by this disruption, and our technical teams are actively working to resolve the fiber cuts and restore normal operations as swiftly as possible.

May 14, 2024 · 13:00 IST

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