Multiple Fiber Cuts affecting Customers in Mumbai

Major incident Mumbai Mumbai Network
2024-05-14 11:30 IST · 35 minutes

Updates

Resolved

We are pleased to inform you that the fiber cuts issue has been resolved, and no more packet losses are being observed in our infrastructure.

We apologise for any inconvenience this may have caused you and appreciate your patience and understanding during this time.

Thank you for your cooperation.

May 14, 2024 · 12:05 IST
Issue

We wanted to inform you that we are currently experiencing multiple Fiber cuts in Mumbai. As a result, we are observing packet losses in the Extreme Infrastructure.

This unfortunate event has resulted in affecting customers connected to Sify Rabale , TATA LVSB, CtrlS & Netmagic Mahape.

We sincerely apologies for any inconvenience caused by this disruption, and our vendor is actively working to resolve the Fiber cuts and restore normal operations as swiftly as possible.

ETR is still pending.

May 14, 2024 · 11:57 IST

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