Fiber Cuts affecting Customers connected to Mumbai from Bangalore through VPort Service
Minor incident
Bangalore
Bangalore Peering
Bangalore Network
2023-10-06 20:27 IST
· 3 hours, 4 minutes
Updates
Investigating
October 6, 2023 · 23:12 IST
Dear Customers,
We are pleased to inform you that the link is now up and traffic is recovering.
Issue
October 6, 2023 · 20:27 IST
We have noted a significant decrease in network activity within the Extreme IX infrastructure, primarily attributed to the occurrence of multiple fiber cuts in both our primary and backup links.
This unfortunate event has resulted in affecting customers connected to Mumbai from Bangalore through vPort Service.
We sincerely apologise for any inconvenience caused by this disruption, and our vendor is actively working to resolve the fiber cuts and restore normal operations as swiftly as possible.
ETR is still pending.
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