Fiber Cuts affecting Customers connected in Hyderabad from Mumbai through VPort Service
Major incident
Hyderabad
Hyderabad Network
2023-07-21 15:52 IST
· 4 minutes
Updates
Resolved
July 21, 2023 · 15:56 IST
That’s great to hear that the link down issue has been resolved! A resolution within the estimated time frame indicates that the vendor was able to identify and rectify the problem successfully. It’s always a relief when connectivity is restored promptly.
Issue
July 21, 2023 · 15:52 IST
We have noted a significant decrease in network activity within the Extreme IX infrastructure, primarily attributed to the occurrence of multiple fiber cuts in both our primary and backup links.
This unfortunate event has resulted in an adverse impact on all affiliated members connected to Hyderabad from Mumbai through VPort service
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