Fiber Cuts affecting Customers connected in Sify DC and Airtel Santhome and along with some Content Providers

Major incident Chennai Chennai Peering Chennai Network
2023-07-11 00:45 IST · 1 hour, 9 minutes

Updates

Resolved

Ongoing issue with Data Centers Sify DC and Airtel Santhome is now resolved, and it’s no longer isolated. It’s good news that the connectivity has been restored.

July 11, 2023 · 01:54 IST
Issue

We have noted a significant decrease in network activity within the Extreme IX infrastructure, primarily attributed to the occurrence of multiple fiber cuts in both our primary and backup links.

This unfortunate event has resulted in an adverse impact on all affiliated members and content providers physically connected within Data Centers Sify DC and Airtel Santhome.

The following content providers have been affected by this situation:

Limelight Peering 1 (ASN55429)
Akamai Prolexic (AS32787)
Fastly Peering 1 (AS54113)
Fastly Peering 2 (AS54113)

We sincerely apologise for any inconvenience caused by this disruption, and our technical teams are actively working to resolve the fiber cuts and restore normal operations as swiftly as possible.

July 11, 2023 · 00:45 IST

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