Fiber Cuts affecting Customers connected in Airtel Santhome DC along with some Content Providers

Major incident Chennai Chennai Peering Chennai Network
2023-07-10 19:16 IST · 1 hour, 54 minutes

Updates

Resolved

That’s great to hear that the issue with Data Center Airtel Santhome is resolved, and it’s no longer isolated. It’s good news that the connectivity has been restored.

July 10, 2023 · 20:35 IST
Issue

We have noted a significant decrease in network activity within the Extreme IX infrastructure, primarily attributed to the occurrence of multiple fiber cuts in both our primary and backup links.

This unfortunate event has resulted in an adverse impact on all affiliated members and content providers physically connected within Data Centers Airtel Santhome.

The following content providers have been affected by this situation:
Limelight Peering 1 (AS55429)
Akamai Prolexic (AS32787)

We sincerely apologise for any inconvenience caused by this disruption, and our technical teams are actively working to resolve the fiber cuts and restore normal operations as swiftly as possible.

July 10, 2023 · 19:16 IST

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