Fiber Cuts affecting Customers connected in Hyderabad from Mumbai through VPort Service

That’s great to hear that the link down issue has been resolved! A resolution within the estimated time frame indicates that the vendor was able to identify and rectify the problem successfully. It’s always a relief when connectivity is restored promptly.

Based on our latest assessment, we now estimate that the incident will be fully resolved by 4 PM IST. However, please bear in mind that this is still an approximation and subject to potential changes as Vendor’s investigation progresses.
Thank you for your patience, understanding, and cooperation during this incident. We greatly appreciate your support as we work towards a resolution.

We have noted a significant decrease in network activity within the Extreme IX infrastructure, primarily attributed to the occurrence of multiple fiber cuts in both our primary and backup links.

This unfortunate event has resulted in an adverse impact on all affiliated members connected to Hyderabad from Mumbai through VPort service